Great location with an excellent team. Home Furnishing Consultants Chris Braden and Mary Beth Lewis are the best; ask for them when go. We love the quality and style of Ashley brand furniture. And the shopping experience at the is store is relaxed and laid back. No high pressure tactics or bait-and-switch maneuvers; just an honest price quote and happy to match online pricing to get you a fair deal.
I am dropping my 5 star review to a 1 star review. Initially, I was very pleased with our experience. Unfortunately, one of the items that I ordered had been discontinued. They notified me the day before my stuff was being delivered (approx a MONTH after I purchased.) They found the item but it was in another city- they said I'd have to wait a week for it. The following week comes & goes- I hear nothing. Call the sales associate back- she tells me it's "en route" and you should hear something in 3 days. I do get a phone call that day. The associate on the phone tells me that the item doesn't work properly, they have to order parts to fix it and it'll be another TWO WEEKS!!!! I get back on the phone with the sales associate- she tells me that there's nothing they can do, sorry about the wait- we don't have control over these situations. I get on the phone with corporate and she says "Did they give you a loaner base?" No they didn't. I also don't appreciate the sales associate LYING TO ME when she said it's "en route." Being charming on the sales floor is great but the follow up is incredibly disappointing. I bought furniture for 3 bedrooms and a living room there- spent lots of money, only asked for 1 free item of the lot (less than $200) and this is the care I received. I'll be shopping elsewhere from now on!!
We came in first thing this morning so I could show my son the new sectional that I purchased yesterday and Kathy greeted us and made us feel welcome right away the moment we walked through the door. When my son and I realized that the new furniture wouldn't fit in our living room, Kathy was kind, courteous, and listened to what our needs were and showed us a few different sectionals. She was was very knowledgeable, and knew exactly what we were looking for! Kathy was able to find something that we loved and that is going to be absolutely perfect! We even discussed different options with decorating our living room. Best experience ever buying furniture A+++++. Highly recommend talking to Kathy! Excellent service! Thank you so much!
Very positive experience. Purchased power reclining leather love-seat and sofa along with a kitchen table set up. Worked with Tom Kowal. I work in the furniture business and felt that Tom was professional, efficient, and made the visit fun and enjoyable. Delivery was fast. We are very happy with our purchase.
Kathy was a wonderful sales assistant. She helped me pick furniture that would be good in my house and helped me with prices she was courteous and patient with us. I will definitely return to Ashley
Ashley Homestore is a US Furniture Store based in Orchard Park, New York. Ashley Homestore is located at 3405 Amelia Dr, Orchard Park, NY 14127, USA.
Please contact with Ashley Homestore using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Ashley Homestore opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.