Skip the big box places and come get home town service. I shop here every weekend buying something I'll need no matter what my project. They sell Weber grills, Stihl tools, Benjamin Moore paint and everything else you need. I have been coming here for over 35 years and they are second to none. I know people that come from Rochester to come here. A must stop. By far the best hardware store.
Went there to buy a stihl chainsaw the sales person was very helpful . he put chain oil & fuel in & made sure it ran good . I would buy from them again .
My only negative comment is that I have found their prices to be a bit higher than elsewhere. I ended up purchasing a new sump pump from the web, since it saved me $30 over Arthurs price ($130 pump from Amazon). However, I am willing to tolerate a slight price premium for most things, since the service is good and the stuff is generally high quality.
Don't hesitate to go to Arthur's!
- Most items are high quality (fastener's, sump pumps, lawn equipment, just to name a few), but you can get the cheap disposable stuff if you want/need (a cheap paint roller for example).
- Staff has always been knowledgeable and friendly.
- I have been told the small engine repair department is top notch, with a good selection.
Walked into service/parts dept. for simple Briggs & Stratton part and was treated rudely.
It was apparently 8 minutes before closing on a Saturday and was told to come back Monday. This would not have been an issue for me, but I was treated rudely for no reason.
- They are a Stihl and Toro dealer. I purchased a Stihl chainsaw from Gerry, who was knowledgeable and the service was great.
Arthur's is great! I go out of my way to go to Arthur's versus the bigger box stores. What I like:
- Have a wide variety of items
Great old school hardware store with knowing staff and good selection. Had what I was looking for and answered all the questions I had about it. Also helped me set it up and showed me how to run it. Made sure it was working before I left. This is service you don't get at the big box stores.
Arthur S True Value Hardware is a US Hardware Store based in Orchard Park, New York. Arthur S True Value Hardware is located at 6471 W Quaker St, Orchard Park, NY 14127, USA.
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