NEVER returning to this pharmacy. I switched to Anthony Brown after my regular local pharmacy closed. My issue with Anthony Brown started last winter wen I needed to get a colonoscopy. I had the GI doctor send the meds to Anthony Brown. The kid at the counter was snickering when I checked out with a bowel prep. If you are in the medical field a colonoscopy should not be something that is embarrassing, nor should you make a customer feel awkward about picking up a bowel prep. Today I had the unpleasant experience of getting a text message from my mom that the pharmacy dispensed my prescription to my sister in error. I did not want my sister or any family member to be picking up any prescriptions for me. I then had to explain why a certain medication was prescribed for me. The medication was given for a benign condition, but I was horrified that the pharmacy made this error and jeopardized my privacy. It is sloppy and lazy to not check and double check the patient's FIRST AND LAST name as well as DOB and address. God forbid I was being treated for something sensitive, and my privacy was violated. I need to bring the medication given to my sister back to the pharmacy to be reversed off my insurance. (I never planned on taking this medication, but the doctor sent it to the pharmacy in case I changed my mind and wanted to start taking it). When I called Anthony Brown to alert them of their error I spoke with the HIPPA compliance person. He was very apologetic, and told me that the employee that gave my sister my medications is a new employee and will be written up and required to do more training. I was appreciative of the apology, and the effort to better train their employees, but I will not be returning to this pharmacy in the future.
They are lovely people! Always quick to help and answer questions you may have. A few may be a bit gruff somedays. But we all have days like that.
Friendly staff who really care. Everyone who walks in the door is greeted at this small town gem of a pharmacy.
Very friendly and helpful and always willing to go the extra mile.
Me and my family have been coming here for years. Alway friendly. They even let me in early one time before their opening time. I was shocked how nice that was.
Anthony Brown Pharmacy Inc is a US Pharmacy based in Orchard Park, New York. Anthony Brown Pharmacy Inc is located at 4328 S Buffalo St, Orchard Park, NY 14127, USA.
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