Really hard to get help. You have 3 people at the front desk talking to each other and they call someone and tell you to go wait and you wait for 10 minutes for one of the only people actually "working" in the store. Pretty messy, too.
Service horrible. Clerk doesn't know sneaker brands and variations of cushioning. Can only tell you what is in stock based on his phone. If store isn't going to have sneakers on display for customer to pull and try on themselves at least train the clerks to know something about the area they work in. Horrible experience. This is a perfect example of why people don't shop in brick and motor stores anymore.
Handicap accessible? Not in the coats? 3 teenage staffers standing there chatting mot one asked if i needed help even watched me moved tacks to try to get through with a wheelchair.
Prices are a good deal higher than what you'll pay at other stores, and the store changes configuration seasonally so it can be difficult to find things at times if you need to make in a quick, in-and-out stop.
It's our second stop...we were bypassed in the shoe department 4 times, then when they didn't have the size my daughter asked for first, the salesmen immediately started waiting on another customer. He didn't give us a chance to ask about any other options.
Store is kept clean and well stocked, however getting service can sometimes be a gamble. At times, associates don't have keys to unlock items, and rather than finding someone who does they explain that I'll have to try coming back some other time.
One star because i cant post none it wont let me
Dick S Sporting Goods is a US Shoe Store based in Orchard Park, New York. Dick S Sporting Goods is located at 3434 Amelia Dr, Orchard Park, NY 14127, USA.
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