I came to this vet after being very dissatisfied with my past vet of 15 years. I couldn't believe the kindness of everyone there, the options for treatment for my dog, and the amazing results of the treatment for my dog. There is no price gauging or pushing of goods and services. Just a good old fashioned honest vet with knowledge and your pet's best interests in mind.
Did a wonderful job with my dog's surgery! Minimal scaring and my dog is doing great!
The toe had a severe bone infection and had to be amputated. Sent it in for testing, and it is actually a cancerous nail bed tumor. Had this not been removed when it was the cancer would have spread to her lymph nodes or lungs, and there is still a 25% chance this might come back in the next year. The lump in her mouth was also a cancerous tumor. It would have been easy to remove when it was small, but because it got so out of hand over the course of three months, two teeth had to be pulled with it. This will HOPEFULLY not return, but the chances would be better if it had been handled a couple of months ago. On top of that, she has mild kidney disease and will need to be on medication for the rest of her life. Had we stuck it out without Thorn Avenue, we never would have discovered any of this until it was too late to help Lady. I can understand that accidents and misdiagnoses happen, but flat out ignoring my request to take a look when I voice a concern about my pet's health? I just regret that we waited as long as we did to switch vets, or we might have caught these issues a couple months sooner. Lady will only be visiting Town and Country Animal Clinic from now on, as I trust them to take my concerns seriously and actually care about the welfare of my pet.
I take my 3 cats there and they take such good care of them. A pleasure to do business with them.
Best vets ever! Took care of my dog with compassion and professionalism. Recommended for top notch care!
We had a terrible experience with this vet. My grandmother had taken her dog Lady here for awhile for vaccines and other basic visits, so the issues didn't really start until there was an actual medical problem. A lump started growing on her upper gums, but at first it seemed small and the vet told us not to worry about it as long as she was eating and not lethargic. This was completely understandable, but within the next couple of months the growth began to grow rapidly. During this time Lady also had an infected nail bed, and while we were at the visit to have her toenail looked at I requested that the vet look at her growth again because we were concerned about the size and rapid change (it was so now big you could see it protruding even with her mouth closed). The answer we received was that it was in the records, it had been looked at before, and did not need further examination. Even after I explained the rapid changes, it was not checked out. We put Lady on two weeks of antibiotics for the nail, which was fine, though I remained a little unhappy about them basically refusing to look at a concern I had about the dog's health. A few weeks later there was no improvement in the nail, so we went back. Two more weeks of antibiotics, and once again they would not look at her mouth despite being asked. If I'm paying for an office visit, I believe the vet should be paying attention to my concerns. Well, after the second round of antibiotics failed to help her toe, we decided to try a different vet. We got Lady a full workup there, and here is her diagnosis:
Thorn Avenue Animal Hospital is a US Veterinary Care based in Orchard Park, New York. Thorn Avenue Animal Hospital is located at 188 Thorn Ave, Orchard Park, NY 14127, USA.
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