Have now been waiting more than 3 HOURS to be seen for a burn. I know people are seen based on the seriousness of their injury, but there were only 3 people waiting when I arrived 3 HOURS ago. Several people have waited and walked out to go somewhere else. This is nuts!
Never again. This place is terrible. Two hours for a strep result? I will never be coming back unless 100% necessary. This place is a joke
Finally!!! Results came back negative. It was a 3 HR waiting game.
Update 1: it is 8.05 pm now. I have been at the MACC since 5.05 pm. Still waiting to receive scan results.
Arrived at the MACC at 5.05 pm. It took 2.5 hours to get a simple ultrasound scan done. Things are happening at a very slow rate. Not once have I been seen by a doctor. Just PA and nurses. Now I am waiting to get scan results.
My wife and I just came in with her breast surgery incision that had opened and is currently still bleeding. The rudest triage "nurse" in NY informed us that they couldn't do anything but LOOK at another surgeon's work, so they couldn't do anything for us, but we were welcome to be seen anyway, though they wouldn't be able to do anything so we should just call the surgeon that did it... at 6AM when they are not open. Guess we will have to wait for a few more hours and hope that they can stitch it still.
They park you in a storage room with a gurney in it... for 7 hours! And when they need to do a cast on somebody, they ask you to sit in the waiting room. Went in with 3 broken ribs and dislocated vertebrae. Sit in the waiting room? Then... they want to stock the room. Wonder if it's full price for the stock room part time??? Not happy today!
Mercy Ambulatory Care Center is a US Health facility based in Orchard Park, New York. Mercy Ambulatory Care Center is located at 3669 Southwestern Blvd, Orchard Park, NY 14127, USA.
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